Well not much good really!
My parents visited us at the end of February (21 Feb. – 4 Mar.), which went OK but was unfortunately interrupted at the end Feb./start March by a call from my medical insurance company asking lots of questions with no forewarning. This led to my dad (82) having to hold the phone by my ear as I desperately tried to look up information on my computer with him eventually saying that he needed to close the call so he could rest his arm. The person I have been dealing with had left end 2023 and the new lady, who seemed to know nothing about my case, just decided to ring to find out everything all over again! It was quite ridiculous and left me in floods of tears and quite distraught for at least a week thereafter, as I was left with the impression that I was trying to deceive them. I wrote an e-mail saying that I had been left very upset and asking that in future they should send me an e-mail before calling giving details of the information that they required.
In March I received an e-mail apologising for catching me unawares and saying that this was not their intention, but they would hold any March payment until I provided them with certain information which I did although having to wait until the end of the tax year before sending them my tax information. Since then, I have been told that they will pay my March payment as a gesture of goodwill but I needed to immediately send any details of earnings I expected to make in this tax year. I said that my earnings would be nothing if anything until late in the year as I had no new work nor any means of gaining new clients.
At the same time that all this was happening, I was informed by the new manager of the catheter clinic that we have been attending for many years that after my appointment at the end of January (not with my usual nurse) there had been a complaint that in transferring from my wheelchair to the plinth with the help of my partner this had been in breach of their health and safety procedure – there was no fall, just my partner having to help me to stand and rotate to sit on the plinth. This led to 2 rehabilitation therapists visiting our house to see whether I could stand using a “stand aid” (which I knew I couldn’t do you to my height and lack of upper body strength), but these stand aid was delivered regardless and once place or it even the 2 rehabilitation therapists realised that it would be no use in the catheter clinic as it wouldn’t fit under their plinths.
The latest is that we have been told that the catheter clinic is only intended for use by people who can stand up/walk – this has never been a requirement until now, but suddenly they seem to want to limit those who can make use of the facility. I have repeatedly explained (as has my ‘normal’ nurse) that reliance on district nurses who do not provide a specific time for their visit is useless for me, because I do try to carryout work online and often have videoconferences and/or webinars to attend.
Despite what they say, it seems that because I use a wheelchair I shouldn’t be working! Or rather I should be working because disabled people are just scroungers, but only when it suits.
So that is why I have been very quiet on WordPress and just getting on with things and only posting about books that I have read and/or listened to.